SHIPPING POLICY

Last Updated: September 17, 2025

Shipping Policy

This Shipping Policy explains how orders placed through Novalessique are processed and prepared for delivery.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Tracking Information

Tracking details are normally provided after shipment where available. Please allow approximately 24–48 hours for carrier tracking systems to begin displaying updates.

Delivery Estimates

Delivery timing depends on destination, carrier operations, customs procedures, weather, transportation conditions and other circumstances outside our reasonable control.

Split Shipments

Products within the same order may occasionally ship separately. Packages belonging to one order may therefore arrive on different dates.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address at checkout.

Carrier Delays

Delays may occur because of carrier disruptions, severe weather, transportation interruptions, customs procedures or peak shipping periods.

Lost or Missing Packages

If tracking shows unusual inactivity or you believe a package may be missing, contact service@novalessique.com for assistance.

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