TERMS OF SERVICE
Last Updated: September 17, 2025
Terms of Service
These Terms of Service govern your access to and use of Novalessique, including purchases made through novalessique.com. By using our website or placing an order, you agree to these Terms and our applicable store policies.
Use of Our Website
You may use this website only for lawful purposes and in accordance with applicable laws and regulations. You must not use the website in a way that could damage, disrupt or interfere with its operation or the experience of other users.
Product Information
We make reasonable efforts to present product descriptions, photographs, dimensions, features, pricing and other information accurately. However, minor differences may occur due to photography, screen settings, manufacturing batches, materials or product updates.
Product Availability
Product availability may change without notice. Items may become unavailable after an order is submitted. If we are unable to fulfill an order, we may contact you regarding the available options.
Prices & Promotions
Product prices, discounts and promotions may change from time to time. The price shown during checkout at the time an order is placed is the price applicable to that purchase, subject to correction of obvious errors where permitted by law.
Orders
Submission of an order does not necessarily guarantee acceptance. Orders may be declined or canceled where permitted by law due to product unavailability, payment issues, pricing errors, suspected fraud, shipping restrictions or other legitimate operational reasons.
Payment
Customers are responsible for providing complete and accurate billing and payment information during checkout. Payment authorization may be required by your bank, card issuer or payment provider.
Shipping & Delivery
Order processing, shipment, tracking and delivery are subject to our Shipping Policy. Delivery estimates may be affected by carrier operations, customs procedures, weather, transportation conditions and other circumstances outside our control.
Returns & Refunds
Eligible return requests, refunds, damaged-item claims and cancellation requests are handled in accordance with our Return & Refund Policy.
Order Information
Customers are responsible for ensuring that shipping, billing and contact information provided during checkout is accurate. Contact us as soon as possible if you notice an error in your order information.
Intellectual Property
The branding, logos, graphics, photographs, written content and other original materials appearing on this website may be protected by applicable copyright, trademark and other intellectual-property laws.
Prohibited Uses
You may not use the website for fraudulent, unlawful or malicious activity, unauthorized access, interference with website security, infringement of intellectual-property rights or other prohibited conduct.
Third-Party Services
Certain features of the store may rely on third-party providers, including payment processors, shipping carriers, ecommerce services and analytics providers. These third parties may operate under their own terms and policies.
Limitation of Liability
To the extent permitted by applicable law, Novalessique and its operator will not be liable for certain indirect, incidental, special or consequential losses. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Changes to These Terms
These Terms may be updated from time to time to reflect changes in our services, business practices or applicable requirements. The latest version will be posted on this page.
Business & Contact Information
Store / Brand: Novalessique
Website: novalessique.com
Operated By: FU LIAN INDUSTRIAL (HONG KONG) LIMITED
Email: service@novalessique.com
Registered Business Address:
UNIT 901B, 9/F, TOWER II, ENTERPRISE SQUARE
NO. 9 SHEUNG YUET ROAD
KOWLOON BAY
HK